Courses for Direct Support Staff

Courses for managers and staff at all levels are delivered in various formats throughout New South Wales. Training may be provided as public courses at central venues open to all or to specific organisations for services in their own premises. Content may be customised to meet specific needs and timings arranged to suit the convenience of user organisations. Click on the course title below for more information (all courses are normally run as one day programs unless otherwise stated though many courses can be adapted to run for longer or shorter durations where this is appropriate to meet people’s needs).

in-house staff training

We specialise in developing customised in-house training for support staff in disability organisations. We also provide corporate governance training for Boards of Directors and Committees of Management.

In-house training helps improve staff skills and builds morale. When your organisation books an in-house training course or series of courses with CTCD your organisation will also receive:

  • a training quote and proposal customised the meet the needs of your organisation;
  • training at a time and date that suits the organisation. Your organisation’s programme can be extremely flexible and can run from a half day through to several days;
  • training at a location that suits the organisation. This means we can arrange a central meeting place or we can use your organisation’s existing training facilities. Organisations may also choose to coordinate customised training in association with other local services. This is a particularly good way to get the training your organisation requires at affordable rates in a convenient location;
  • training facilitators and/or consultants who have extensive experience in the disability sector as well as in the broader community, commerce and government.

Click on the following course titles for more information

Assault and Abuse Assault and Abuse (82 KB)

Commonwealth Disability Services Standards Commonwealth Disability Services Standards (82 KB)

Corporate Governance for Boards of Directors Corporate Governance for Boards of Directors (68 KB)

Corporate Governance for Management Committees Corporate Governance for Management Committees (68 KB)

Cross Cultural Awareness and Communication Cross Cultural Awareness and Communication (70 KB)

Dealing with Conflict Dealing with Conflict (74 KB)

Debriefing for Community Service Workers Debriefing for Community Service Workers (80 KB)

Developing Policies and Procedures Developing Policies and Procedures (79 KB)

Disability Awareness Disability Awareness (82 KB)

Disability Awareness Overview for Boards and Committees Disability Awareness Overview for Boards and Committees (70 KB)

Documentation Your Best Defence Documentation Your Best Defence (76 KB)

Duty of Care Duty of Care (77 KB)

Effective Supervision Effective Supervision (13 KB)

Empowerment and Participation Empowerment and Participation (17 KB)

Ensuring Good Nutrition Ensuring Good Nutrition (89 KB)

Essential Elements of the NSW Disability Standards Essential Elements of the NSW Disability Standards (78 KB)

Individual Support Plans Individual Support Plans (79 KB)

Introduction to Management Introduction to Management (85 KB)

Leadership Skills Leadership Skills (73 KB)

Maintaining Professional Relationships Maintaining Professional Relationships (79 KB)

Manual Handling Manual Handling (80 KB)

Person Centred Planning Person Centred Planning (93 KB)

Program Writing Program Writing (83 KB)

Protective Behaviours Protective Behaviours (83 KB)

Recreation and Leisure Recreation and Leisure (80 KB)

Risk Management Risk Management (79 KB)

Risk Management and Governance Overview for Boards Risk Management and Governance Overview for Boards (84 KB)

Support Worker Development (Three Days) Support Worker Development (Three Days) (86 KB)

Support Worker Development (Two Days) Support Worker Development (Two Days) (87 KB)

Team Building Team Building (77 KB)

Telephone Counselling Telephone Counselling (79 KB)

Time Management and Delegation Time Management and Delegation (83 KB)

Working with People in the Community Working with People in the Community (79 KB)


Register For A Course Register For A Course (78 KB)


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