icare Attendent Care Support Services

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Connect With CCA
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CCA is a registered icare disability provider in Sydney

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At Community Connections Australia (CCA), people always come first. We believe the best attendant care starts with understanding the person behind the injury, their goals, routines, relationships and what matters most to them.

We take the time to listen, communicate openly and work collaboratively with participants, families, case managers and allied health professionals to deliver personalised icare attendant care supports. Our approach is designed around each person's needs and circumstances, adapting as goals, abilities and recovery journeys change.

Since 1987, CCA has supported people following injury, illness and significant life changes to regain independence, rebuild confidence and stay connected to their communities. We provide trusted, coordinated supports through icare, along with other funding programs.

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Experienced icare attendant care provider

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CCA understands that adjusting after a serious injury can involve significant changes to daily life, independence and identity. We have experience supporting people with high and complex needs and understand the importance of reliable services, clear communication and coordinated care.

We work closely with icare case managers, occupational therapists, physiotherapists, rehabilitation physicians and other treating professionals to ensure supports align with each person's goals and rehabilitation outcomes.

Why people choose CCA for personalised support?

Whether a person's goal is returning to work or study, attending medical and therapy appointments, building independence at home, reconnecting with their community or gaining confidence in everyday activities, our team provides practical support that helps them achieve what matters most.

CCA’s icare attendant care supports include:

  • Personal care, including showering, dressing, grooming, toileting and mobility assistance.

  • Assistance with household tasks, including meal preparation, cooking, cleaning and domestic support.

  • Medication assistance, wound management, overnight supports and high-intensity daily personal activities.

  • Support to attend medical, rehabilitation and allied health appointments.

  • Community access, social participation, transport and Hub-based programs that promote connection, independence and wellbeing.

  • Assistance to develop daily living skills, routines and confidence.

CCA - A trusted partner for participants and referral teams.

We understand navigating funding systems and coordinating multiple services can feel overwhelming. Our experienced team focuses on making the process as smooth as possible through clear communication, reliable supports and genuine partnerships.

At CCA, we do not believe in a one-size-fits-all approach. We invest the time to understand each person and provide the right support, at the right time, so they can live life their way.

Who We Work With

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    icare Case Managers

    We work alongside icare case managers to deliver reliable attendant care supports that complement rehabilitation goals and help participants maximise independence.

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    Rehabilitation Teams

    We collaborate with occupational therapists, physiotherapists, rehabilitation physicians and other treating professionals to ensure supports align with clinical recommendations and individual outcomes.

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    Hospitals and Discharge Teams

    We support smooth transitions from hospital to home by working with discharge teams to understand each person's needs and establish appropriate supports.

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    Support Coordinators and Plan Managers

    We partner with support coordinators and plan managers to coordinate services and ensure participants receive supports that remain responsive as their needs change.

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    Participants & Families

    We support the person's choices and independence. and recognise the important role families play and work alongside people to build confidence, maintain connection.

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icare Explained FAQ’S

  • icare attendant care provides personalised support for people who have experienced significant injury or illness. Supports are designed to help people maintain independence, participate in daily activities and work towards their personal goals.

  • People who are supported through icare programs may access attendant care when their injury or circumstances mean they require assistance with everyday activities, personal care, independence or community participation. Eligibility and support needs are determined through the relevant icare processes. Visit the icare website for more information.

  • An icare attendant care provider works alongside participants, families and treating teams to deliver practical, personalised support. This may include assistance with daily living, personal care, household tasks, appointments, community participation and other supports that promote independence.

  • CCA provides personalised attendant care supports including personal care, daily living assistance, household tasks, community participation, medication support and overnight support. We tailor our approach around each person's individual needs, goals and circumstances.

  • Yes. CCA has experience supporting people with a wide range of injuries, disabilities and support requirements, including people with complex needs. We work closely with participants, families and health professionals to understand individual requirements and develop supports that are safe, responsive and person-centred.

  • We believe the best outcomes happen through collaboration. We work alongside icare case managers, occupational therapists, physiotherapists, rehabilitation physicians and other treating professionals to ensure supports align with rehabilitation goals and changing needs.

  • We understand that timely support can be important, particularly following hospital discharge or significant life changes. CCA works closely with participants, families and referral partners to understand requirements and commence appropriate supports as efficiently as possible.

  • Yes. CCA recognises that people's needs, goals and circumstances can change over time. We regularly communicate with the people we support and their support teams to ensure services continue to provide the right fit.

  • CCA focuses on building reliable relationships between participants and support teams. Through clear communication, coordinated planning and ongoing review, we work to provide supports that are consistent, responsive and aligned with individual preferences.

  • Referrals can be made via our referral page or by contacting our team directly on 1300 36 46 88. We welcome conversations with icare case managers, health professionals, families and participants to understand how we can best support their needs.

Here is some essential and basic information about icare to help you understand it better and gain clarity on its features and functionalities. For more detailed information, please visit the official icare NSW website: NSW WorkSafe or Connect with CCA.