NDIS Support Coordination

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Helping you get the most from your NDIS plan with personalised, experienced Support Coordination across Greater Sydney

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NDIS Support Coordination

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Your Goals. Your Choice. Your Support.

Understanding your NDIS plan and finding the right supports can feel overwhelming. CCA's Support Coordination team can help you understand your options, connect with suitable providers and make your plan work for you.

We support people across Greater Sydney, with a focus on your goals, your choices and what matters to you.

Our Support Coordination team works alongside you, your family or your chosen supporters, to help you understand your NDIS plan, connect with suitable providers and put your supports in place.

We focus on what matters to you, helping you make informed choices and build confidence in managing your supports.

How CCA Can Support You To Reach Your Goals

  • Understand Your NDIS Plan

    Help you to make sense of your funding, understand your options and work out your next steps.

  • Find The Right Supports

    Support you by exploring suitable providers and services that match your needs, goals and preferences.

  • Coordinate Your Services

    Help your providers work together and address problems when supports aren't working as they should.

  • Develop Confidence And Independence

    Support you to develop the skills and confidence to make informed choices about your supports.

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Supporting You To Reach Your Goals

Everyone has different goals, priorities and ideas about what they want from life.

Our Support Coordinators take the time to understand what matters to you, help you explore your options and support you to make informed decisions.

As your needs and goals change, they can help you review your supports and consider what changes may be needed to keep you moving towards your goals.

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You Are Always Our Focus

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At CCA, we believe everyone has the right to make their own choices and decisions, regardless of their ability or circumstance.

We work alongside each person to understand their goals, explore their options and connect with supports that meet their individual needs.

Our focus is on building independence, confidence and the opportunity to live life your way.

Understanding the 3 Levels of Support

Level 1

Connection

Level 1 Support Connection helps participants understand their NDIS plan, connect with supports and build the confidence to make choices about their services.

This may include:

  • Understanding the NDIS plan

  • Connecting with providers and services

  • Finding suitable supports

  • Understanding service agreements

  • Building confidence to make choices

  • Developing skills to manage supports

  • Understanding plan budgets and funding

  • Preparing for plan reviews

  • Identifying changes in support needs

THE FOCUS

Connecting with supports, understanding the NDIS plan and building independence.

Level 2

Support Coordination

Level 2 Support Coordination helps participants implement their NDIS plan, connect with supports and build their capacity to manage their services.

This may include:

  • Connecting with providers and services

  • Coordinating supports

  • Supporting provider relationships

  • Monitoring how supports are working

  • Helping implement the NDIS plan

  • Supporting service agreements

  • Building confidence, skills and independence

  • Monitoring plan and budget utilisation

  • Preparing for plan reviews

  • Ongoing participant contact and support

THE FOCUS

Ongoing coordination, plan implementation and capacity building.

Level 3

Specialist Support Coordination

Level 3 Specialist Support Coordination is designed for participants experiencing greater complexity, significant barriers or higher levels of risk.

This may include:

  • Managing complex or high-risk situations

  • Responding to service breakdowns

  • Coordinating multiple agencies or systems

  • Crisis and risk escalation

  • Safeguarding concerns

  • Complex housing or homelessness issues

  • Hospital discharge complexity

  • Justice or mental health system interfaces

  • Complex SIL or provider breakdowns

  • Restrictive practice complexity

  • Complex NDIA escalations or reviews

  • Specialist advice and recommendations

THE FOCUS

Reducing complexity, addressing significant barriers and stabilising supports.